Update March 25: Temporary Transition to Single-Use-Containers. Click Here for more information. 
Every reusable food container is run through a Vancouver Coastal Health certified commercial sanitizer before reuse to ensure it meets the highest food-safe standards. 
Cooler bags and icepacks are sanitized with disinfectant before each use. 

Not only do many customers, but also our close friends and family rely on our service, which is why we take health and food safety very seriously. 

We are committed to keeping our team healthy and have instructed all who are able to work from home to do so. All our partners are reputable food providers who work in kitchens certified by the Vancouver Coastal Health Authority (VCH). 
Specific examples of steps that are taken as precautions against transmission of any illness are as follows: 
-Staff in food production adhere to Food Safe Plans inspected by VCH. 

-Strict hand washing is always used. 

-All reusable containers are washed in industrial grade, VCH certified sanitizers before your food is put into them and sealed. 

-Cooler bags and ice packs are disinfected and deep cleaned. 

On Delivery Day: 

-Our delivery team is asked to stay home if they are experiencing any symptoms of illness. Furthermore, we require delivery drivers to sanitize hands and vehicle touch points before and after each delivery. 

-We have instituted a no-contact delivery practice for the foreseeable future. Our drivers will do all they can to limit contact with customers. For deliveries you can expect us to knock or buzz then place the bag in front of your front door. 

We'll pick up your old containers, ice-packs, and bags when we drop off your next order. If you will not be ordering in the following weeks, please schedule a pick-up here. You can also get more details on our bag and container page here.
Update March 25: Temporary Transition to Single-Use-Containers. Click Here for more information. 

There are no commitments! We are a meal service with no strings attached. 

No worries! We do a lot of deliveries to people who are not home. Some of our delivery solutions are to… 
 - Deliver to your work 
 - Drop it off at your front/back door (we use thermal cooler bags so the food can stay fresh) 
 - If you give us your buzzer and we can leave it at your apartment door 

You can track the whole process from the link in the email we send you, and if none of those options work for you please reach out at hello@ocomeals.com or our contact page and we can create a custom solution for you :) Also, view our delivery page for more info.

Food is delivered every Sunday and Monday between 9:00 AM PST - 9PM PST. You will get an email sent to you the night before, with a 2-hour window for when we will be arriving.

Yes. All the meals are delivered refrigerated and should be put into the fridge as soon as you can. 

Every meal has a full ingredients list to give you a chance to double check each item for your specific restrictions. While best practices are kept in each kitchen, we cannot guarantee against cross-contamination as all of our kitchens work with a variety of ingredients.

We do have several Celiacs in our community so based on that we can confidently recommend any of our gluten-friendly dishes.While best practices are kept in each kitchen, we cannot guarantee against cross-contamination as all of our kitchens use ingredients with gluten.

Your meals will come delivered in a thermal bag with an ice pack to keep your meals cold.

We believe in a creating a world where we don't need to throw away a container with every meal we eat. Our reusable container system is part of our mission to make food more sustainable.